PRIVACY POLICY

 

Privacy Policy

Effective Date: July 2025

Elite Air Handling Unit Specialists Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website: https://eliteairhandlingunitspecialistsltd.co.uk

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1. Who We Are

Elite Air Handling Unit Specialists Ltd is a UK-based HVAC company providing services across the UK. Our registered business address is:
Unit 14, Swifts Farm Estate, Eastleigh
If you have any questions about this policy, please contact us at:
Email: info@eliteairhandling.co.uk
Phone: 02382 358255 

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2. What Information We Collect

We may collect the following types of information:

• Personal Information (e.g. name, email, phone number) – when you fill out a contact form or communicate with us

• Technical Information (e.g. IP address, browser type, operating system) – collected through cookies and analytics tools

• Usage Data – including pages visited, time spent on the site, and interactions with the website

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3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries or requests

• Improve our website and services

• Monitor website performance and security

• Comply with legal obligations

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4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases to process your personal data:

• Consent – for example, when you submit a contact form

• Legitimate Interests – to improve our services and respond to enquiries

• Legal Obligation – when processing is required by law

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5. Cookies

Our website uses cookies to enhance your browsing experience and collect analytical data. You can control or disable cookies through your browser settings. For more information, please see our [Cookie Policy] (if applicable).

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6. Data Sharing and Storage

We do not sell or share your personal information with third parties for marketing purposes. Your data may be stored securely on servers within the UK or EEA. We use appropriate security measures to prevent unauthorised access or misuse.

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7. How Long We Keep Your Data

We only keep your personal information for as long as necessary to fulfil the purpose for which it was collected, including legal, accounting, or reporting obligations.

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8. Your Data Protection Rights

Under data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to processing or restrict how we use your data

• Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

To exercise your rights, please contact us using the details above.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.